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Need Some Help?

Contact our support team for help with any issues regarding your order and technical issues.

Express Delivery

Delivered to your door in 1-3 days...

All orders are sent using an Express 1 to 3 Business Day delivery service to UK mainland addresses if ordered before 2pm Mon to Fri.

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Alloy Assault use Protx to securely process online payments. Our checkout is encrypted using 128-bit SSL certificates.

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Customer Support

Sales & Support:

Enter the InCar Network Customer Sales & Support Centre that contains In Car Entertainment and Car Audio Information and Articles to answer your Sales, Support and Technical questions, queries or enquiries. You'll find our policies including...

If you are in need of technical support, general aftersales support or a refund/replacement then the sales line cannot help you on this as the sales office is at a seperate location. Please open a ticket to discuss your issue with the aftersales team. OPEN A TICKET HERE

UK & International Delivery - Privacy - Security - About Us - Plus many more.

Clicking the above link opens our Sales & Support Centre in a new window and we recommend you keep this window open for reference while you browse the Alloy Assault product website separately.

Should you wish to Contact Us, Submitting a Support Ticket is the fastest and most reliable way to get a fast reply to any questions you may have. You should direct all enquiries to the relevant department in the InCar Network Sales & Support Centre

Customer Comments: Read what our retail and trade customers have to say...

Alloy Assault is part of the InCar Network Group

Contact Details:

Email: Sales, Aftersales Support, Technical & Returns Contact Us

Phone Sales: 0845 430 3355 (9am - 5pm Monday to Friday - Local Rate)

(Aftersales/Support Enquiries Cannot be dealt with by telephone. For support please open a ticket)

International Phone Sales: 00 44 845 430 3355 (9am - 5pm Monday to Friday - GMT)

(Aftersales/Support Enquiries Cannot be dealt with by telephone. For support please open a ticket)

Support: Complete the 3 Steps below and please leave at least 1 hour before contacting support again after submitting your ticket as we may have to contact 3rd Party suppliers, couriers, etc.

Step 1: Before contacting Support, please ensure you have read the relevant Support Articles in our Support Centre.

Step 2: If you still need help Submit a Support Ticket explaining the nature of your enquiry as this will prevent delays when you phone us. We need to have the relevant information available to advise you best. Please Note: In order to do this we may have to contact our suppliers or couriers before you phone us.

Step 3: Submitting a Support Ticket generates a unique Support Ticket ID which you will need to quote in addition to your Order Number.

Office Address: Our office is based in Nottingham. You can find the address within our Support Centre.

Site Services:

Testimonials: We really appreciate Positive Customer Comments and Testimonials, if you are happy with our Products and Service and if your product has made a positive impact on your motoring.

Please Submit these here

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Installation Service: Recommended Nationwide In-Car Installer... Click Here

Top Questions we get asked:

1) Where is my Order? Please allow up to 3 full business days after the day of ordering before contacting Support to check the status of your order. Deliveries are made up to 5pm Monday to Friday by courier or Royal Mail and some small items may be delivered on Saturdays if sent by Royal Mail.

2) I have some items missing from my order, where are the other items? We often send multiple items from different suppliers meaning you may have more than 1 delivery from different couriers. Please allow for this before contacting support.

3) My Product is not working what can i do? The quickest way we can advise on this is for you to complete the (Contact Us) Support Form in the Support Centre giving your Order Number and the details of the problem. We can then use our product, techincal data and technical contacts to get a quick resolution to your particular issue or fault. This is NOT as efficient or may not be feasible over the phone as we may need to contact the manufacturers, etc. Please be aware of this if you choose to ring.

4) How do i Contact you? Click Here

5) Do you Offer Installation? We recommend InCar-Installer.com

6) Is your Site Secure when i place an order? 100%! See our Policies Here

7) Is your 30 Day Money Back Guarantee really Risk FREE? Yes! Read More

 

 

Support Centre Overview:

Alloy Assault articles in the Sales & Support Centre include:

Product & Technical articles in the Support Centre include: